Refund policy
THANK YOU! For supporting our business, we LOVE our customers and want y'all to be happy with your products! Please understand our policies and contact us for any questions. info@howdyswesternwear.com
Everything is quality inspected before shipped, quality is our first priority!
- Jewelry, gift boxes, custom plushies, and sale items are a FINAL SALE.
- For everything else, return, store credit and exchanges are available 14 days after delivery.
- You must request a return before that date to be eligible. Items must be in new condition.
- Returns are at the customers expense
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Shoes must be in shoe box and bottoms must be clean of dirt and stains.
Returns
Send us an email at info@howdyswesternwear.com, once approved send your item to:
Howdy's Western Wear
28610 US-290
STE F09 #139
CYPRESS, TX 77433
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You may initiate your own return at:
account.howdyswesternwear.com
Updated 07/03/24